Collision Repair Process

We're a trusted collision center for auto body repair in the Dallas-Fort Worth metroplex. When you bring your vehicle to us, you can rest assured that it will be treated with the utmost care and attention. Learn about our process below!

PREPARE & ESTIMATE Your vehicle will be evaluated by a qualified inspector who will provide you with a free repair estimate. As part of our customer satisfaction process, a repair consultant will be assigned to provide you with details regarding the repairs needed, costs, timeframes, and more.

AUTHORIZATION & APPOINTMENT No work is ever performed until we receive your authorization to proceed with your vehicle repairs. This eliminates any guesswork on your part. If appointments, appraisals, or repair details are required by your insurance company, our team will handle all of the communications for you.

BLUEPRINT & DISASSEMBLE Upon your approval, your vehicle will be handed over to our technicians and a thorough evaluation will be done during disassembly. Sometimes, hidden damage may be uncovered during this stage. If so, you will be contacted and provided with an updated repair estimate. As mentioned, we will only proceed with repairs after receiving your approval.

ORDER PARTS At Richardson Body Shop, we are dedicated to delivering quality every step of the way. To ensure we meet the highest standards, our repair shop uses only genuine OEM replacement parts, unless otherwise discussed.

STRUCTURAL REPAIRS Vehicles involved in higher impact accidents may require a frame check as well as structural realignment to return your vehicle back to factory specs. Once a diagnostic is complete, an updated report will be provided prior to any structural realignment.

BODY REPAIRS We pride ourselves on our attention to detail. As such, our team guarantees all auto body repairs meet factory and safety requirements. Quality is not an option, but a standard here at Richardson Body Shop.

PAINT & REFINISH Our paint shop professionals work carefully to restore your vehicle's exterior by touching up any paint damage. We'll ensure an exact paint color match and pristine finish.

REASSEMBLE At this stage, all repairs have been completed and the reassembly process begins. Once your vehicle is carefully reassembled, any finishing touches required will be applied to make sure your vehicle is in prime condition.

DETAIL & INSPECT Your vehicle will be thoroughly washed and detailed, and a final inspection will be done to ensure your vehicle is ready for the road.

DELIVERY Once the above steps have been completed, your vehicle will be ready for pickup! When you arrive, a member from our team will ask you to do a full walk-around of your vehicle. Lastly, any final paperwork will be completed, and we'll provide you with aftercare instructions if applicable.

Richardson Body Shop is proud to provide quality repair services to the entire Dallas metro area. Our seamless process is designed to minimize the stress of dealing with accident repairs. Make us your one-stop collision center. We guarantee that you will drive off the lot content and with peace of mind.